Shipping Information
Processing Time: All orders are processed within 1–2 business days.
Shipping Rates: We are proud to offer free standard shipping on all orders within the United States.
Delivery Time: Standard shipping typically takes 3–5 business days depending on your location.
Tracking: Once your order ships, you will receive an email with tracking information so you can follow your package’s progress.
At this time, we only ship to addresses within the United States. We do not ship internationally.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we accept returns and exchanges under the following conditions:
Return Window: Returns are accepted within 30 days of delivery.
Condition: Items must be unused, in their original packaging, and in resellable condition.
Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method. Shipping fees (if any) are non-refundable.
Exchanges: If you would like to exchange your product for a different quantity or item, please contact us to arrange the exchange.
How to Start a Return
To initiate a return or exchange, please email us at support@paddlegripshop.com with your order number and reason for return. We’ll reply with instructions for sending your item back.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will send you a replacement at no additional cost.
Contact Us
For any questions regarding shipping or returns, please reach out to us at:
📧 support@paddlegripshop.com